FAQ
Answers, Before You Apply
The essentials on eligibility, review, structures, and payouts. If something isn't covered here, reach out and we'll help.
Eligibility & access
Who can apply?+
Manufacturers, traders, and established partners selling into US & EU marketplaces. Every applicant is reviewed for marketplace fit.
Is it really invite-only?+
Yes. Access is reviewed and limited by design — this keeps account quality and marketplace standing high for everyone on the network.
Do you work with newer businesses?+
We do, provided there's a genuine product and the ability to fulfill orders. Review focuses on fit and readiness, not just size.
Application & review
How long does review take?+
Most applications are reviewed within 48 hours. You'll get the outcome by email, with next steps if approved.
What do you check?+
Business details, product category, target region, and readiness to operate. It's a quick confirmation of marketplace fit — not a credit check.
What happens after I'm approved?+
You receive an access code, log in, and are matched to a verified structure. From there you can list and start selling.
Structures & compliance
Do I need my own entity?+
No. Approved sellers are matched with verified, ready-to-operate structures — no setup required before approval.
How is VAT / sales tax handled?+
Registration, collection, and filing are managed within the structure across supported jurisdictions.
Who owns the account?+
You operate as the seller within a managed structure. The specifics are covered during onboarding once you're approved.
Payouts & selling
How and when do I get paid?+
Payouts run on a regular schedule and appear in your dashboard, with the next date always shown.
Can I sell in both regions?+
Yes. Many sellers run US and EU marketplaces in parallel from a single access point.
Which categories are supported?+
Electronics, home, apparel, beauty, and more. See the Marketplaces page for the current list.
Account & support
How do I log in?+
Use the access code sent after approval on the Login page. It looks like XXXX – XXXX – XXXX.
What if I lose my access code?+
Use "Forgot your code?" on the Login page, or contact support and we'll re-issue it after verifying your account.
How do I get help?+
Approved sellers get a managed relationship — reach your contact directly, or use Support from the dashboard.