FAQ

Answers, Before You Apply

The essentials on eligibility, review, structures, and payouts. If something isn't covered here, reach out and we'll help.

Eligibility & access

Who can apply?+

Manufacturers, traders, and established partners selling into US & EU marketplaces. Every applicant is reviewed for marketplace fit.

Is it really invite-only?+

Yes. Access is reviewed and limited by design — this keeps account quality and marketplace standing high for everyone on the network.

Do you work with newer businesses?+

We do, provided there's a genuine product and the ability to fulfill orders. Review focuses on fit and readiness, not just size.

Application & review

How long does review take?+

Most applications are reviewed within 48 hours. You'll get the outcome by email, with next steps if approved.

What do you check?+

Business details, product category, target region, and readiness to operate. It's a quick confirmation of marketplace fit — not a credit check.

What happens after I'm approved?+

You receive an access code, log in, and are matched to a verified structure. From there you can list and start selling.

Structures & compliance

Do I need my own entity?+

No. Approved sellers are matched with verified, ready-to-operate structures — no setup required before approval.

How is VAT / sales tax handled?+

Registration, collection, and filing are managed within the structure across supported jurisdictions.

Who owns the account?+

You operate as the seller within a managed structure. The specifics are covered during onboarding once you're approved.

Payouts & selling

How and when do I get paid?+

Payouts run on a regular schedule and appear in your dashboard, with the next date always shown.

Can I sell in both regions?+

Yes. Many sellers run US and EU marketplaces in parallel from a single access point.

Which categories are supported?+

Electronics, home, apparel, beauty, and more. See the Marketplaces page for the current list.

Account & support

How do I log in?+

Use the access code sent after approval on the Login page. It looks like XXXX – XXXX – XXXX.

What if I lose my access code?+

Use "Forgot your code?" on the Login page, or contact support and we'll re-issue it after verifying your account.

How do I get help?+

Approved sellers get a managed relationship — reach your contact directly, or use Support from the dashboard.

Still have questions?

We're happy to help before you apply.